We know that the process for returning an item may be a drag so we've made it as smooth as possible. Changed your mind about an item? No worries. We may offer a store credit (will be in the form of a ur1shopstop gift card) or a refund, provided that you follow the steps below.

Reach out to us within 30 days of purchase by clicking here to initiate your return. Be sure to provide proof of purchase via email at help@ur1shopstop.com.

All items must be in an unused sealable condition (that is, the item is unworn or unused, in their original packaging or tags attached and where the items seal is not broken or tampered and the item is not an Excluded Goods as detailed below.

Returns and exchanges will not be allowed on the following types of products (Cosmetics/Beauty, Hair Accessories, Hosiery, Hats, Lingerie, Adult Toys, Earrings, Swimwear, and items marked as "Sale". Sale items may be returned or exchanged if they are damaged/defective.

If your item is received damaged/defective we may require for you to first contact us here to let us know about your inquiry with clear images showing the damage on the item for us to assess. Upon inspection we may request that you provide further information to process your claim. 

Please note that we may not be able to offer a replacement or exchange on some items if there is no availability.

Please indicate whether you'd like a refund to original payment method or store credit (will be in the form of a ur1shopstop gift card). Just be sure that your return is sent back within the 30 day timeframe and meets all other returns criteria. 

Please note that you'll be refunded to the original payment method. (eg. store credit/gift card will be refunded to store credit/gift card and debit/credit card payments will be refunded in that same manner). Refund process may take up to 7 business days to show on your account.

 We reserve the right to reject any return that does not fit this criteria. Any unauthorized returns may result in refunds being delayed.

Please include with your return a copy of your purchase confirmation email we provide so that the refund can be properly processed. If you don't include the copy of your purchase confirmation email, then we can't guarantee your refund can be processed.

Buyer is responsible for paying return shipping costs. We recommend using a trackable shipping service to ensure your return is delivered.

This Policy may be updated by us from time to time without prior notice. Any purchase from you following any such update will be deemed to be validation that you accept those updates. Please check out our Terms and Conditions, before making any purchase. 

If you have any questions regarding your return or our policy, please contact us via email at help@ur1shopstop.com and one of our friendly customer service team will reach out to you.

 All Returns should be shipped to our address below.

We know that the process for returning an item may be a drag so we've made it as smooth as possible. Changed your mind about an item? No worries. We may offer a store credit (will be in the form of a ur1shopstop gift card) or a refund, provided that you follow the steps below.

Reach out to us within 30 days of purchase by clicking here to initiate your return. Be sure to provide proof of purchase via email at help@ur1shopstop.com.

All items must be in an unused sealable condition (that is, the item is unworn or unused, in their original packaging or tags attached and where the items seal is not broken or tampered and the item is not an Excluded Goods as detailed below.

Returns and exchanges will not be allowed on the following types of products (Cosmetics/Beauty, Hair Accessories, Hosiery, Hats, Lingerie, Adult Toys, Earrings, Swimwear, and items marked as "Sale". Sale items may be returned or exchanged if they are damaged/defective.

If your item is received damaged/defective we may require for you to first contact us here to let us know about your inquiry with clear images showing the damage on the item for us to assess. Upon inspection we may request that you provide further information to process your claim. 

Please note that we may not be able to offer a replacement or exchange on some items if there is no availability.

Please indicate whether you'd like a refund to original payment method or store credit (will be in the form of a ur1shopstop gift card). Just be sure that your return is sent back within the 30 day timeframe and meets all other returns criteria. 

Please note that you'll be refunded to the original payment method. (eg. store credit/gift card will be refunded to store credit/gift card and debit/credit card payments will be refunded in that same manner). Refund process may take up to 7 business days to show on your account.

 We reserve the right to reject any return that does not fit this criteria. Any unauthorized returns may result in refunds being delayed.

Please include with your return a copy of your purchase confirmation email we provide so that the refund can be properly processed. If you don't include the copy of your purchase confirmation email, then we can't guarantee your refund can be processed.

Buyer is responsible for paying return shipping costs. We recommend using a trackable shipping service to ensure your return is delivered.

This Policy may be updated by us from time to time without prior notice. Any purchase from you following any such update will be deemed to be validation that you accept those updates. Please check out our Terms and Conditions, before making any purchase. 

If you have any questions regarding your return or our policy, please contact us via email at help@ur1shopstop.com and one of our friendly customer service team will reach out to you.

 All Returns should be shipped to our address below.